Effective Date: 12/01/2024
At Ralston Vet, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data when you visit our website (https://ralstonvet.com). By accessing or using our website, you consent to the collection and use of your information as described in this policy.
1. Who We Are
Our website address is: https://ralstonvet.com.
2. What Personal Data We Collect and Why We Collect It
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string. This information is used for spam detection.
Additionally, an anonymized string (hash) may be created from your email address and provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy can be found here. After your comment is approved, your profile picture (if available) may be visible to the public alongside your comment.
Media
If you upload images to the website, please ensure that you do not upload images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the site.
Contact Forms
When you submit information through contact forms, we collect the data you provide, such as your name, email address, and any message you send. This data is used solely to respond to your inquiry.
Cookies
We use cookies on our site to enhance your experience. If you leave a comment, you may opt to save your name, email address, and website in cookies. These cookies are stored for convenience so that you do not need to re-enter your details when leaving another comment. Cookies set for comment forms last for one year.
For users visiting our login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we set several cookies to store your login information and display preferences. Login cookies last for two days, while screen option cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out, the login cookies will be removed.
If you edit or publish an article, an additional cookie is saved in your browser, containing no personal data other than the post ID of the article you just edited. This cookie expires after one day.
Embedded Content from Other Websites
Articles on our site may include embedded content (e.g., videos, images, articles, etc.). Embedded content behaves as if you visited the other website directly. These external sites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, especially if you are logged into that website.
Analytics
We may use analytics tools to track website usage, performance, and user interactions. This data helps us improve the website and enhance your user experience. Specific third-party analytics services may collect data on our behalf.
3. Who We Share Your Data With
We do not sell your personal data to third parties. However, your data may be shared with third-party service providers who assist in operating the website (e.g., hosting services, analytics providers). Comments left on our site may also be checked through an automated spam detection service.
4. How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if applicable), we store the personal information they provide in their user profile. All registered users can view, edit, or delete their personal information at any time, except for their username. Website administrators also have the ability to view and edit this information.
5. What Rights You Have Over Your Data
If you have an account or have left comments on this site, you can request an exported file of the personal data we hold about you, including any data you have provided. You may also request that we erase any personal data we hold about you. Please note that we cannot delete data that we are required to keep for administrative, legal, or security purposes.
6. Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
7. Opting Out of Communications
If you have signed up for our email communications, such as newsletters, promotions, or other marketing materials, you have the right to opt-out of receiving these communications at any time.
To unsubscribe from our email list:
- To unsubscribe from our communications, please visit the MyPetsWellness app, or you can contact us at 4023316322 or email us at ralstonvet@ralstonvet.com.
Please note that opting out of marketing communications will not affect transactional emails related to your account or inquiries (e.g., appointment reminders, billing information, etc.).
8. Your Contact Information
If you have any questions regarding your personal data or this privacy policy, please contact us at ralstonvet@ralstonvet.com
9. Additional Information
How We Protect Your Data
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. While we make every effort to ensure the security of your data, no method of transmission over the internet is 100% secure.
What Data Breach Procedures We Have in Place
In the event of a data breach, we will promptly notify affected users and take necessary actions to mitigate any potential harm. We will comply with all applicable data breach notification laws.
What Third Parties We Receive Data From
We do not receive personal data from third parties outside of those listed in this privacy policy.
What Automated Decision Making and/or Profiling We Do With User Data
We do not engage in automated decision-making or profiling that affects users based solely on their personal data.
Industry Regulatory Disclosure Requirements
We comply with all applicable privacy regulations, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant laws governing the privacy and protection of personal data.
10. Changes to This Privacy Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.